Privacy Policy

At Tamanna Clinic, we respect your privacy and are committed to protecting the personal information shared with us through our website, appointment forms, enquiry forms, phone calls, email, and other communication channels.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We Collect

When you interact with our website or contact Tamanna Clinic, we may collect information such as:

  • Name

  • Phone number

  • Email address

  • Age or date of birth, where required

  • Appointment preferences

  • Information provided in enquiry or appointment forms

  • Any other information voluntarily submitted by you

We may also collect limited technical information, such as browser type, device information, IP address, and website usage data, through cookies or analytics tools.

2. How We Use Your Information

The information collected may be used to:

  • Respond to enquiries and appointment requests

  • Schedule and manage consultations

  • Communicate with you regarding appointments or clinic services

  • Provide information requested by you

  • Improve our website, services, and patient experience

  • Maintain website security and functionality

  • Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to the services or communication described above without appropriate notice or consent where required.

3. Medical and Sensitive Information

If you voluntarily provide health-related or other sensitive information through our website, we may use it only for the purpose for which it was submitted, such as responding to an enquiry or facilitating a consultation.

For your security, please avoid sharing highly sensitive medical information through general website forms unless specifically requested by Tamanna Clinic.

4. Appointment and Enquiry Forms

Submitting your information through an appointment or enquiry form does not automatically confirm an appointment.

The information provided may be used by Tamanna Clinic or its authorized representatives to contact you regarding your request.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance the user experience.

We may also use third-party analytics or advertising services, such as Google Analytics or Google Ads, which may collect information about website interactions in accordance with their respective privacy policies.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6. Google Ads and Advertising

Tamanna Clinic may use online advertising platforms, including Google Ads, to promote its services.

Advertising and measurement technologies may use cookies or similar technologies to understand interactions with advertisements, measure campaign performance, and display relevant advertisements.

Where applicable, users may manage advertising preferences through the settings provided by the relevant advertising platform.

7. Sharing of Information

Tamanna Clinic does not sell or rent your personal information.

Information may be shared with trusted service providers or authorized personnel when necessary to:

  • Manage website operations

  • Process appointment or enquiry requests

  • Provide technical or communication services

  • Maintain website security

  • Comply with legal obligations

Such parties are expected to handle information appropriately and only for the purposes for which it is provided.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

Tamanna Clinic is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide services, maintain appropriate records, resolve disputes, or comply with applicable legal requirements.

11. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information held about you

  • Request correction of inaccurate information

  • Request deletion of information where legally applicable

  • Withdraw consent for certain communications

  • Raise concerns about how your information is handled

To exercise applicable rights or ask questions about your information, please contact us using the details below.

12. Children’s Privacy

Tamanna Clinic does not knowingly collect personal information from children through the website without appropriate involvement or consent from a parent or legal guardian where required.

Parents or guardians who believe that a child has submitted personal information to us may contact the clinic to request appropriate action.

13. Changes to This Privacy Policy

Tamanna Clinic may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable requirements.

Any updates will be published on this page with the revised effective date.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Tamanna Clinic
Above B S Pharma, B S Plaza, LDA Colony Road, Krishna Nagar, Alambagh, Lucknow, Uttar Pradesh – 226012

Consultation Hours:

  • Monday to Saturday: 6:30 PM – 8:30 PM

  • Sunday: 10:30 AM – 12:30 PM

Email: zzain365@gmail.com
Phone: +91-8948569538